How many types of Equal Opportunity (EO) complaints are recognized?

The correct answer is two types of Equal Opportunity (EO) complaints recognized within the Army. These complaints are typically categorized as informal and formal complaints.

An informal complaint is usually addressed at the lowest level of command and does not require a formal investigation, allowing for a more immediate and less confrontational resolution. This process encourages open communication and can help resolve issues quickly while maintaining a sense of unity within the unit.

On the other hand, a formal complaint involves a systematic process and is documented, leading to a more thorough investigation. The formal channels are necessary when informal resolution is not sufficient or when the severity of the issue requires a structured approach to investigate and address the complaint fully.

Understanding these two types is essential for soldiers and leaders to navigate and address issues of discrimination and harassment effectively, distinguishing the appropriate response based on the nature of the complaint.